FAQ

FREQUENTLY ASKED QUESTIONS

SHIPPING

Netherlands : 1 – 2 working days

Europe: 3 – 10 working days

Outside Europe: 7 – 15 working days

You can return your order 14 days after receiving it. Send an email with your order number to info@thebamboovement.com to apply for a refund. 

More information about returns can be found here

Shipping costs are between €2,00 – €4,00. Orders starting at €20,00 are free of shipping costs. 

Our orders are being shipped from Nijmegen and Amsterdam, Netherlands. 

PRODUCT INFORMATION

Our bamboo products are being produced in China. To be a little more precise: Fujian and Zhejiang. Those are regions in China that are known for their vast bamboo forests. We work closely with a handful of partners in these regions. They harvest and produce bamboo products in a sustainable manner with eco-certificates. 

Why do you import from China?

Well, China is known for her warm and wet climate in these regions. Exactly the type of climate that bamboo loves. This is how the MOSO bamboo that is being used for our products can grow up to one meter a day! 

The handle is made out of bamboo and is 100% biodegradable. The brush hairs unfortunately not. So we advice to either break off the head or take the hairs out with a pincer and put it with the non-recyclable waste.  

We finally found a new sustainable alternative for the brush hairs of our toothbrushes.* These are made of Nylon 610. Although they are still made of nylon (and thus aren’t biodegradable) the hairs are made of castor oil instead of crude oil – which regular nylon is made of. Castor oil is a natural alternative and therefore is less harmful to our environment. 

Of course it’s not the end solution however it’s a step in the right away of making 100% biodegradable toothbrushes. 

*they are available in our webshop from February 2020. 

We work closely with a handful of local companies for our cosmetic line. The cosmetic bars are made in Finland and are solely made of organic ingredients. Our toothpaste tablets are made in The Netherlands and Germany and are eco-certified. 

SUSTAINABILITY

FSC is short for Forest Stewardship Council. This is a sustainable non-profit organization that controls sustainable forestry. 

All our bamboo products and paper packaging are labeled with the FSC-certificate to ensure sustainability in our whole supply chain. 

We guarantee that none of our products are tested on animals. All our products are also 100% vegan and free of animal ingredients. 

What about pandas? Don’t they eat bamboo?

The bamboo that is used for our products is called MOSO bamboo and is known for its incredible growth rate. It can reach heights of up to 30 meters. Pandas can’t reach this high and so it’s a type of bamboo that isn’t being consumed by them. 

We ship al our products 100% plastic-free. All our products are packed in kraft-paper. This is made of recycled paper and therefore has a low environmental footprint. 

Bamboo is incredibly sustainable. It grows fast, it prevents soil erosion and doesn’t need any pesticides. Besides, it stores more CO2 than any other kind of hardwood on our planet. This makes bamboo products a very eco-friendly alternative and it is completely biodegradable. 

In cosmetic products, like shampoo and toothpaste, you often find micro-plastics. Our cosmetic products are free from micro-plastics, chemicals and other ingredients that can harm our planet. 

PARTNERSHIPS

For more information in regard to press enquiries you can send an e-mail to: info@thebamboovement.com 

Are you looking for new sustainable products? We love to think with you. 

You can find our product collection here

For more information regarding retail prices and the possibilities for customization send an email to joshua@thebamboovement.com 

We are always open for new inspiring partnerships. Are you an influencer, NPO, photographer or do you have any other creative ideas? And do you share the same value as The Bamboovement? We love to get in touch with you. Send an e-mail with your idea or proposal to info@thebamboovement.com and who knows what we can achieve together!

Do you know a company that could still use a hand to step away from plastic products? We would like to get in touch with you.  

Take a look at our ambassadors page for more information on how you can become a bamboovement ambassador. 

Do you have any other questions? We love to help out

Fill out the form and we will get back to you within 24 hours.